SCOPE OF WORK TEMPLATE ===================================================== Prepared by SoloStack | solostack.madethis.app Free to use and adapt for your freelance business. Copy-paste this template and fill in the bracketed sections for every project. A clear scope of work is the single best defence against scope creep, disagreements, and unpaid revisions. ===================================================== SCOPE OF WORK Project: [Project name or description] Freelancer: [Your name / business name] Client: [Client name / company name] Date: [Date] ===================================================== 1. PROJECT OVERVIEW ===================================================== [2–4 sentences describing the project in plain language. What is being built, created, or delivered? What is the purpose of this project? Why does the client need it?] Example: "Client requires a 5-page website redesign for their consulting business. The project includes design, development, and responsive implementation. The goal is a clean, professional site that converts visitors into enquiries." ===================================================== 2. DELIVERABLES ===================================================== List every specific deliverable. Be precise — include format, quantity, and any technical specifications. [ ] Deliverable 1: [Name and description] Format: [e.g., Figma file, PDF, Google Doc, live website, MP4 video] Quantity: [e.g., 1 final file, 5 pages, 3 variations] Specifications: [e.g., desktop + mobile responsive, 1920px wide, RGB] [ ] Deliverable 2: [Name and description] Format: Quantity: Specifications: [ ] Deliverable 3: [Name and description] Format: Quantity: Specifications: [Add as many deliverables as needed] ===================================================== 3. WHAT IS NOT INCLUDED (EXCLUSIONS) ===================================================== The following are explicitly NOT included in this project and will be treated as additional requests if raised: - [Exclusion 1] (e.g., Copywriting / website copy) - [Exclusion 2] (e.g., Photography or image sourcing) - [Exclusion 3] (e.g., SEO optimization or keyword research) - [Exclusion 4] (e.g., Printing or production costs) - [Exclusion 5] (e.g., Third-party tool or platform fees) - [Exclusion 6] (e.g., Ongoing maintenance after launch) - [Exclusion 7] (e.g., Social media graphics or marketing materials) Requests outside this scope will be quoted separately as a change order. ===================================================== 4. TIMELINE ===================================================== Project start date: [Date — after signed contract + deposit received] Milestone 1: [Description] Due date: [Date] What client needs to provide by: [Date — feedback, assets, approvals, etc.] Milestone 2: [Description] Due date: [Date] What client needs to provide by: [Date] Milestone 3: [Description] Due date: [Date] What client needs to provide by: [Date] Final delivery: [Date] TIMELINE EXTENSION CLAUSE: If the client fails to provide feedback, materials, or approvals by the dates above, the project timeline will be extended by an equivalent number of business days. Freelancer is not responsible for delays caused by client. ===================================================== 5. REVISION POLICY ===================================================== This project includes [NUMBER] round(s) of revisions per deliverable. Definition of a revision round: One consolidated set of feedback submitted at the same time. Feedback must be specific, written, and submitted within [NUMBER] business days of delivery. Additional revision rounds: $[RATE]/hour or $[FLAT FEE] per round. What does NOT count as a revision (these are change orders, billed separately): - Changes to the original scope, brief, or deliverables list - New additions not agreed to in this SOW - Direction changes that require restarting significant work - Changes requested after final approval has been given ===================================================== 6. CLIENT RESPONSIBILITIES ===================================================== Client agrees to: [ ] Provide all required assets by [Date]: [list what's needed — logos, copy, images, brand guidelines, logins, etc.] [ ] Respond to feedback requests within [NUMBER] business days [ ] Provide one point of contact for all project communication [ ] Review and approve each milestone before work proceeds to the next phase [ ] Pay invoices on the schedule agreed in the project contract NOTE: Delays in client-provided materials will delay the project timeline. Freelancer will notify client if a delay will affect the final delivery date. ===================================================== 7. CHANGE ORDER PROCESS ===================================================== Any request that falls outside this Scope of Work is a change request. Change requests must be submitted in writing (email is fine). Freelancer will respond within [2–3] business days with: - Whether the change is possible within the current timeline - A revised quote for the additional work - A revised timeline if applicable No change order work begins until the client approves the quote in writing. ===================================================== 8. APPROVAL PROCESS ===================================================== Each deliverable is considered approved when: - Client provides written approval (email is sufficient), OR - Client fails to respond within [5] business days of delivery Once approved, changes to that deliverable are treated as change orders. Final project approval triggers the final invoice and IP transfer. ===================================================== SIGNATURES ===================================================== By signing below, both parties agree to this Scope of Work and confirm they have read and understood every section. Freelancer: Name: ___________________________ Signature: ______________________ Date: ___________________________ Client: Name: ___________________________ Signature: ______________________ Date: ___________________________ ===================================================== WANT A COMPLETE CONTRACT PACKAGE? ===================================================== SoloStack's template library includes a full freelance contract pack: complete client contract, change order form, invoice templates, and more. Get the full library: https://solostack.madethis.app/products © SoloStack. Free to use and adapt for your freelance business.