=================================================== INVOICE EMAIL SCRIPTS — 5 TEMPLATES SoloStack | solostack.madethis.app =================================================== Copy, customize, and send. Replace everything in [brackets] with your actual details. Keep your tone consistent across all touchpoints — professional and direct, not apologetic. --------------------------------------------------- SCRIPT 1: INVOICE SENT (INITIAL SEND) --------------------------------------------------- Subject: Invoice #[INVOICE NUMBER] — [PROJECT NAME] — Due [DUE DATE] Hi [CLIENT FIRST NAME], Great working with you on [project name]. Please find Invoice #[INVOICE NUMBER] attached for [brief description of work, e.g., "the homepage redesign we completed last week"]. Invoice total: $[AMOUNT] Due date: [DATE] Payment can be made via [your preferred method — e.g., bank transfer, PayPal, Stripe link]. Details are included on the invoice. Let me know if you have any questions. Looking forward to the next project! [Your name] [Your business name] [Email | Phone] --------------------------------------------------- SCRIPT 2: PAYMENT REMINDER (3 DAYS BEFORE DUE DATE) --------------------------------------------------- Subject: Quick reminder — Invoice #[NUMBER] due [DATE] Hi [CLIENT FIRST NAME], Just a friendly reminder that Invoice #[INVOICE NUMBER] for $[AMOUNT] is due on [DATE] — three days from now. If you've already sent payment, please disregard this note. If you have any questions about the invoice, I'm happy to help. [Your name] --- Invoice #[NUMBER] | $[AMOUNT] | Due [DATE] --- --------------------------------------------------- SCRIPT 3: OVERDUE NOTICE (1 DAY LATE) --------------------------------------------------- Subject: Invoice #[NUMBER] — Payment Due [DATE] (Past Due) Hi [CLIENT FIRST NAME], I noticed Invoice #[INVOICE NUMBER] for $[AMOUNT] was due on [DATE] and I haven't received payment yet. If there's a problem with the invoice or you need to arrange a different payment date, please let me know today so we can sort it out. If payment was sent recently, please forward the confirmation so I can update my records. [Your name] [Your business name] [Email | Phone] --- Per our agreement, a late fee of [X]% per month applies to balances unpaid after the due date. --------------------------------------------------- SCRIPT 4: FIRM OVERDUE NOTICE (1 WEEK LATE) --------------------------------------------------- Subject: Invoice #[NUMBER] — $[AMOUNT] — 7 Days Past Due Hi [CLIENT FIRST NAME], Invoice #[INVOICE NUMBER] for $[AMOUNT] is now 7 days past the due date of [DATE]. I haven't received payment or heard from you regarding this invoice. Please arrange payment by [DATE — give them 3 more days] to avoid additional late fees and further action. If there's a genuine issue on your end, I'm open to a brief conversation — please reply today. [Your name] [Your business name] [Email | Phone] --- Outstanding balance: $[AMOUNT + any late fees] Original due date: [DATE] Late fee applied: [X]% per month = $[LATE FEE AMOUNT] --------------------------------------------------- SCRIPT 5: FINAL NOTICE BEFORE COLLECTIONS --------------------------------------------------- Subject: FINAL NOTICE — Invoice #[NUMBER] — $[AMOUNT] Hi [CLIENT FIRST NAME], This is a final notice regarding Invoice #[INVOICE NUMBER] for $[AMOUNT], which has been outstanding since [ORIGINAL DUE DATE] — now [X] days past due. If I do not receive full payment by [DATE — give 5 business days], I will proceed with the following: 1. Reporting the debt to a collections agency 2. Filing a claim in small claims court (for amounts up to $[your state's limit]) 3. Posting a factual review of this experience I would prefer to resolve this directly. If you have a legitimate dispute about the invoice, contact me immediately at [your email/phone]. [Your name] [Your business name] [Email | Phone] --- Outstanding balance: $[AMOUNT + late fees] Original invoice date: [DATE] Original due date: [DATE] --------------------------------------------------- NOTES ON TONE & TIMING --------------------------------------------------- - Scripts 1-2: Warm and professional. No guilt-tripping. - Script 3: Neutral. Assume forgetfulness, not bad faith. - Script 4: Firm. State consequences without making it personal. - Script 5: Factual only. No anger. Document everything. - Always send from a professional email address. - BCC yourself on every follow-up for documentation. - Keep a log: date sent, subject line, any response received. If a client ghosts you completely past Script 4, the next step is usually small claims court (cheap, fast, no lawyer needed for most freelance invoice amounts) or a collections service that works on contingency (15-30% of recovered amount). --------------------------------------------------- Want done-for-you invoice templates and follow-up systems? Join SoloStack: solostack.madethis.app ===================================================