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STATEMENT OF WORK (SOW) TEMPLATE
Freelance Client Onboarding — Full 8-Section Template
From SoloStack — solostack.madethis.app
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HOW TO USE THIS TEMPLATE:
- Replace all [BRACKETS] with your specific project information
- Delete any sections or rows that don't apply to your project
- Send this document along with (or attached to) your contract
  — the SOW defines the work; the contract defines the terms
- Both parties should review, agree, and sign before work begins

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SECTION 1: PROJECT OVERVIEW
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Statement of Work
Prepared by: [Your Name / Business Name]
Prepared for: [Client Name / Company Name]
Date: [Date]

Client Name:       [Client Full Name]
Company:           [Client Company Name]
Project Name:      [Project Name — e.g., "Q3 Website Redesign"]
Project Type:      [e.g., Web Design / Copywriting / Development]
Project Start Date: [Date]
Expected End Date:  [Date]

Freelancer:        [Your Full Name]
Business Name:     [Your Business Name if applicable]
Contact Email:     [Your Email]

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SECTION 2: SCOPE OF WORK
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The following deliverables are included in this Statement of Work.
Work not listed in this section is out of scope (see Section 3).

| Deliverable Description          | Format     | Quantity | Due Date  |
|----------------------------------|------------|----------|-----------|
| [Deliverable 1 — be specific]    | [e.g. PDF] | [#]      | [Date]    |
| [Deliverable 2 — be specific]    | [format]   | [#]      | [Date]    |
| [Deliverable 3 — be specific]    | [format]   | [#]      | [Date]    |
| [Deliverable 4 — be specific]    | [format]   | [#]      | [Date]    |
| [Deliverable 5 — be specific]    | [format]   | [#]      | [Date]    |

TIPS FOR COMPLETING THIS SECTION:
- Be as specific as possible: "5-page website" not "website"
- Include format details: "editable InDesign file + PDF export"
- If quantity varies (e.g., "up to 10 photos"), state the cap
- Each deliverable should have its own row — do not bundle

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SECTION 3: OUT OF SCOPE
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The following items are explicitly NOT included in this project.
Any work in these categories requires a separate change order and
additional fee before work begins.

Out of scope for this project:

[ ] Revisions beyond the agreed number of rounds (see Section 5)
[ ] Work on projects or platforms not listed in Section 2
[ ] Rush delivery or work outside normal business hours
[ ] [Specific item 1 — e.g., "Photography or image sourcing"]
[ ] [Specific item 2 — e.g., "Copywriting for pages not listed above"]
[ ] [Specific item 3 — e.g., "Third-party tool setup or subscriptions"]
[ ] [Specific item 4 — e.g., "Training or documentation beyond this project"]
[ ] [Add additional out-of-scope items as needed]

WHY THIS SECTION MATTERS:
An explicit out-of-scope list closes the "I assumed that was included"
door before it opens. The more specific you are here, the harder it is
for scope to expand without a formal change order.

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SECTION 4: TIMELINE & MILESTONES
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| Milestone                    | Deliverable        | Due Date  | Owner          |
|------------------------------|--------------------|-----------|----------------|
| Project kickoff              | Kickoff call       | [Date]    | Both parties   |
| [Milestone 1 — e.g., Draft]  | [Deliverable name] | [Date]    | [Your Name]    |
| [Milestone 2 — e.g., Review] | Client feedback    | [Date]    | [Client Name]  |
| [Milestone 3 — e.g., Revision] | [Deliverable]    | [Date]    | [Your Name]    |
| [Milestone 4 — e.g., Final]  | [Final delivery]   | [Date]    | [Your Name]    |
| Final approval               | Client sign-off    | [Date]    | [Client Name]  |

TIMELINE NOTES:
- Client feedback is due within [X] business days of receiving drafts
- If client feedback is delayed beyond [X] days, the project timeline
  shifts accordingly with no penalty to [Your Name]
- Rush delivery requests are subject to a [X]% surcharge

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SECTION 5: REVISION POLICY
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Number of revision rounds included: [#] rounds
(A "round" = one consolidated set of feedback, responded to once)

What counts as a revision:
- Changes to existing approved content within the original scope
- Minor adjustments to layout, copy, or design within the brief

What does NOT count as a revision (requires a change order):
- Changes to the fundamental direction, concept, or goals
- Adding new deliverables not listed in Section 2
- Revisions requested after formal final approval
- Revisions that require reworking previously approved sections

Turnaround time on revisions: [X] business days from receipt
of consolidated feedback

Revision requests must be submitted via [email / project management
tool] as a single consolidated list — not in multiple messages.

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SECTION 6: PAYMENT TERMS
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Project Total:    $[Amount]

Payment Schedule:
- Deposit (due before work begins):    $[Amount] ([X]% of total)
- Second payment (due at [milestone]): $[Amount] ([X]% of total)
- Final payment (due at delivery):     $[Amount] ([X]% of total)

Invoice sent via: [your invoicing tool — e.g., Wave, FreshBooks]
Payment due:      [X] days from invoice date (Net-[X])
Accepted payment methods: [e.g., bank transfer, PayPal, Stripe]

Late Payment Policy:
Invoices unpaid after [X] days are subject to a [X]% monthly late fee.
Work may be paused on overdue accounts until payment is received.
Final deliverables will not be released until the final invoice is paid.

Kill Fee:
If the client cancels the project after kickoff, a kill fee of [X]%
of the remaining balance is due within [X] days of cancellation.

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SECTION 7: COMMUNICATION & APPROVAL PROCESS
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Primary communication channel: [email / Slack / project tool]
Response time commitment ([Your Name]): [e.g., within 1 business day]
Response time commitment (Client): [e.g., within 2 business days]
Working hours: [e.g., Monday–Friday, 9am–5pm [Time Zone]]
After-hours policy: [e.g., messages received after 5pm responded to next business day]

Approved by:
Feedback and approvals must be provided by: [Client name / role]
Other stakeholders (if any): [Names / roles]

Approval process:
1. [Your Name] delivers draft to [Client Name] via [channel]
2. Client reviews and submits consolidated feedback within [X] days
3. [Your Name] incorporates feedback within [X] business days
4. Client formally approves via [email reply / e-signature / project tool]
5. "Approved" confirmation in writing triggers next milestone

Note: Verbal approvals are not binding. All approvals must be confirmed
in writing (email or project management tool comment) to be official.

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SECTION 8: SIGNATURES
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By signing below, both parties agree to the terms, scope, timeline,
and payment schedule outlined in this Statement of Work.

FREELANCER

Name:        ________________________________
Business:    ________________________________
Signature:   ________________________________
Date:        ________________________________

CLIENT

Name:        ________________________________
Title:       ________________________________
Company:     ________________________________
Signature:   ________________________________
Date:        ________________________________

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NOTES:
- This SOW should be signed before any work begins
- Retain a signed copy in your project files
- Changes to this SOW require a written change order signed by both parties
- This document works alongside (not as a replacement for) your master services agreement or project contract
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